Posts tagged management
Posts tagged management
5 Major Mistakes Leaders Make: these are an excellent summary of what to work on when leading, (http://tiny.cc/e4rgew)
Skip the Java?: caffeine is the silent killer of your emotional intelligence, according to psychologist Travis Bradberry. Drinking caffeine triggers the release of adrenalin, source of the “fight or flight” response when facing a threat. “The fight-or-flight mechanism sidesteps rational thinking in favour of a faster response. This is great when a bear is chasing you, but not so great when you’re responding to a curt e-mail,” he says.
Assessing Applicants by Their Manners: when Danny Pecorelli, owner of Exclusive Hotels in the United Kingdom, is looking for new staff, he brings a small group of the top candidates to the lobby of his restaurant, where a server brings in a tea tray. The person who takes the initiative of serving tea to the others wins the job.
Are your e-mails inspirational reading? Leadership development consultant Jennifer Miller suggests you go through the last 10 e-mails you wrote, and see whether your words inspire people through your positive expressions or deflate them with your negative judgments. That’s based on research showing we need five positive statements to every negative statement for a strong, healthy relationship.
Welcome: tips for bringing on new staff, (http://tiny.cc/iksgew)
Rethinking Cubicle Culture: office design and employee creativity, (http://tiny.cc/kxamcw)
Measure Your Company By Those Who Leave: Consultant Donald Cooper notes that one of the best measures of the health of a company – is the type of people who are leaving. He asks: What quality of people are leaving your business and what does it tell you about whether it is a healthy place to be?
Travel Secrets: seven road warriors share, (http://tiny.cc/y8amcw)
Big Problems Start with Small Breaks: the very public resignation by a Goldman Sachs employee reminded consultant Wally Bock that cultures don’t go bad all at once. It happens over time, and starts with small things being ignored, just as neighbourhood decline starts with very small, unnoticed things such as broken windows that aren’t repaired.
Fiercely Disciplined: The Army Reserve’s 10 rules for social media practitioners, (http://tiny.cc/pfbmcw)
Gross National Happiness: a poll contradicts what we thought we knew about income and happiness. (http://www.economist.com/node/21548213)
Readily Understandable: clarity of writing usually follows clarity of thought, so check out The Economist’s writing Style Guide. (http://www.economist.com/styleguide/introduction)
I Hear You: strong listening skills can make a critical difference in the performance of senior executives, but few are able to cultivate them. (http://tiny.cc/x8df1)
The Central Question for CMOs: marketers need to reject the centralize v. decentralize debate, and realize that the answer is “both”. (http://tiny.cc/jfcgz)
Getting Unstuck: 7 questions to move forward when the conversation bogs down. (http://tiny.cc/kh6q1)
He’s not your buddy, he’s your customer: If you try to connect with your male customers by referring to them as “buddy” or “dude,” you’re missing the mark, pal. That’s the advice from customer services consultant Jeff Mowatt, who says you should aim to be viewed as a trusted adviser or reliable supplier. That kind of lingo undercuts your goal.
Positive notes top negative ones, 4-to-1: Organizational change consultant Lawrence Miller says research has found that learning in a classroom occurs best when there are 3.57 positive messages to every negative one. He urges you to try for a similar 4-to-1 ratio of positive-to-negative interactions with your employees.
No place on slides for spreadsheets: Spreadsheets don’t belong on PowerPoint slides, says presentations expert Dave Paradi. They are analytical tools, not communications tools. When they’re put on a slide for quick input to an audience, they are confusing rather than informative.
Communication must be H.O.T.: That’s honest, open, and two-way. That’s according to business writer and blogger Dan Oswald. He says the H.O.T. approach is an effective and powerful force.
Don’t assume they’ve read anything! Consultant Rhonda Abrahms says…”No matter what you’ve sent to people ahead of time, they probably won’t have read it or had it sink in. I’ve sent potential clients copies of my books, and some have still been surprised when I mention I’m an author!”
Your Guide to planning a Great Conference: ten very good tips for putting on something valuable and memorable (http://tiny.cc/cw9jn)
Setting the Stage for Creativity: Most offsite strategic retreats occur in a resort boardroom with an elegant table and comfortable chairs, a notepad and perhaps a copy of some important charts laid out before everyone’s place. Michael Roberto, a management professor at Bryant University, instead urges you to decorate the room with photos and other materials that might spark dialogue. Have your rival’s latest product on display, for example, or some prototypes from your own innovators. “To think outside the box, CEOs have to set the stage,” he says.
How Do Your Employees Describe You? Connecticut-based business consultant Jesse Lyn Stoner has collected on her Seapoint Center blog funny terms she has heard over the years to describe bosses (http://tiny.cc/1v227)
Accumulated Wisdom ‘Undervalued’ Asset: with so much change occurring in business, consultant Brett Morris says it’s important to remember that when performing a process that didn’t exist five years ago, a person with 35 years of experience has no great advantage over someone with only five years experience – other than accumulated wisdom: “That’s an advantage that cannot be understated. Unfortunately it’s all too often undervalued.”
Clay Shirky on Managing Net Generation Workers: The professor, author, and social-media expert talks about the unique challenges of managing millennial employees (http://tiny.cc/4bdvz)
Weighing hiring choices? Think team spirit: Paul Block, chief executive officer of Merisant Company in Chicago, says that when you’re making hiring decisions, don’t think individually but instead collectively. Assess how each candidate will assist in creating extraordinary team results, and consider factors such as diversity and constructive dissent.
Add creative voices to brainstorm sessions: Marketing consultant Jeff Hirsch suggests bringing in a few ringers to your brainstorming sessions – people who can add some outside ideas and energy. He favours actors, musicians, writers and artists.
Five ways to work a conference: It’s conference season, and the challenge for most attendees is how to turn the hothouse of ideas they are exposed to into marked improvement back in the office. On his 99percent.com blog, Scott Belsky, CEO of the Behance creative network, offers five tips for getting the most out of a conference, (http://tiny.cc/pc23k)
Giving a presentation? Don’t say this: When you’re making a presentation, never ask your audience “Does that make sense?” to gauge their understanding of your material. Presentations coach Jerry Weissman says the expression might imply you are uncertain about the accuracy or credibility of the content, or that you doubt the audience is smart enough to comprehend or appreciate the material.
Focus your marketing on moms: Mom has the power of the family purse. So why do marketers so badly miss the mark when attempting to target mothers? (http://tiny.cc/q82j9)
Set employees free for a ‘genius hour’: If you can’t free your employees for 20% of their time to pursue innovation of their own inclination, such as Google, how about a genius hour? Each week at Columbia Credit Union, each employee gets one hour, at a scheduled time, to work on new ideas or master new skills. While they do that, their boss pitches in to answer the ever-ringing phones on their behalf.
Four-to-one odds this will spur staff: Leadership trainer Dan Rockwell challenges you to join him in applying the four-to-one rule: Every negative comment you make must be followed by four positive ones.“Words are rudders; they set and maintain the direction of life. Positive words take you where you want to go.” It required some adjusting, he notes, with “You did that wrong” becoming “I’m confident you can do better.”
Honest questions, honest answers: Here are two questions for getting more honest answers from your staff and keeping them engaged: What is the dumbest thing you are working on? And where do you think the company is wasting time or energy?
When a weakness can be a strength: If you’re asked in a job interview to name a weakness, blogger James Clear says don’t offer a strength disguised as a weakness, as is common. Instead, offer a technical weakness that is totally unrelated to the job you are applying for, and casually make the point that it is unrelated.
You have to go through the process: Marketing consultant Sally Hogshead says every creative process has five emotional stages: possibility, doubt, agony, epiphany and finesse. Because much of the creative process is exhilarating, it’s natural to want to skip the agony - avoid it altogether, or rush through it. But she argues that the agony is where you create new ideas. It’s actually the best part, where inspiration lives and you create breakthroughs.